Secretariado / Administração
Standvirtual - Apoio ao Utilizador (m/f)
Empresa e Função
In Standvirtual we are looking to expand our fast growing and critical Customer Care team. The main goal of the Customer Care department is to create a safe and trustworthy online trading environment to the User of Standvirtual.
1) You will be responsible and advise Standvirtual users regarding the content/ads customers place on our websites.
2) You will become responsible for the Accurate and quick response of questions of all Standvirtual web users. You can think of questions regarding:
- Use and functionalities of our website(s)
- Browser types (IE, Firefox, Chrome, Opera, Safari, etc.)
3) Make sure that Standvirtual Terms & Conditions are observed and fulfilled, so our users act according our site rules.
4) Approve all the ads that are placed in Standvirtual according to our rules and market strategy
To achieve our goal, a safe online trading environment, there will also be a lot of interaction with the Websites Management, Marketing and IT Departments.
Main job requirements
- Passion for the automobile sector
- Very good knowledge of cars
- User of online shopping websites, web browsing, car and real estate sales/market (MANDATORY)
- University Degree
- Love the internet and willing to develop your online skills and experience
- It will be valued previous similar experience in market competitors
- Previous experience will be valued which has demanded drafting of texts
- Maximum of 10 years of professional experience
- Being customer friendly is essential
- Excellent communication skills (spoken and written)
- Excellent knowledge of the Portuguese language
- Feel responsible for site/tool improvements for our customers
- Good team player, however also be able to work independently
The Customer Care Team works 24x7. The available positions are for all schedules, so you must have availability to work in day or night schedule, including weekends, public holidays: 15h00-24h00 / 17h00-02h00.
District/standing-place : Lisbon
Sector Profissional: Administrativo e Secretariado
Nome Empresa: FixeAds - OLX, Standvirtual, Coisas, Imovirtual, Faturavirtual
Tipo de Emprego: Full-time
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